Privacy Policy

At Robert Adam Estate Agents, we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines the types of personal information we collect, how we use and store it, and the steps we take to safeguard your data in compliance with legal regulations, including GDPR.

What Information Do We Collect?

We collect personal information from our website visitors and clients, including but not limited to your name, email address, telephone number, and property details. This information is used to provide the following services:

• Respond to inquiries and provide information about properties.

• Match clients with properties that meet their requirements.

• Facilitate the buying, selling, or renting process, including arranging viewings and negotiations.

• Communicate with clients about their property needs and provide updates on the property market.

• Fulfill our legal obligations, including compliance with anti-money laundering and data protection regulations.

How Do We Collect Information?

We collect personal information through:

• Website forms,

• Email correspondence,

• In-person meetings.

How Do We Use, Share, and Disclose Your Personal Information?

We take the protection of your personal information very seriously. The information you provide is used to respond to your inquiries, deliver high-quality real estate services, and improve our website and services. We do not share or sell your personal information to third parties, except as required by law or where necessary to provide our services (e.g., sharing with solicitors, property managers, or contractors).

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or tax obligations.

How Do We Communicate with You?

We may use your personal information to send updates, news, and relevant information about our real estate services. If you no longer wish to receive communications from us, you can opt-out at any time by clicking the unsubscribe link in our emails or by contacting us at contact@robertadam.org.

How Do We Use Cookies and Other Tracking Tools?

We use cookies and other tracking tools to enhance your experience on our website and to better understand how you use our services. These may include:

• Essential cookies: For basic website functionality.

• Analytical cookies: To monitor website performance.

• Marketing cookies: To offer relevant content and advertisements.

These tools do not collect personal information. You can adjust your cookie preferences in your browser settings.

Your Rights Regarding Personal Information

You have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent for the use of your personal information at any time.

To exercise your rights or request the removal of your data, please contact us at contact@robertadam.org.

How Do We Protect Your Personal Information?

We implement industry-standard security measures, including encryption and restricted access, to protect your personal information from unauthorized access, alteration, or disclosure.

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and we encourage you to review our Privacy Policy regularly.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us via email at contact@robertadam.org.

Robert Adam Estate Agents is registered with the Information Commissioner’s Office (ICO) under registration reference: [Insert Registration Number]. You can view our certificate [here].

This Privacy Policy is effective as of 10/09/2024.